Discreet shipping & returns

At Kinky Vibes, we understand that complete privacy and discretion are paramount when ordering adult intimate pleasure products. We ensure your shopping experience remains completely confidential, from neutral doorstep packaging to secure, quiet billing.

Frequently asked questions

Find clear answers regarding our discreet parcel delivery across Ireland, billing details, and hygiene-compliant returns policy so you can shop with total peace of mind.

What will my parcel look like when it arrives?

All orders are delivered in plain, neutral, and non-descriptive packaging. There are no logos, product descriptions, or references to Kinky Vibes anywhere on the outside of the box or mailer bag.

What name will appear on my bank statement?

Your privacy is fully protected. Your bank or card statement will discreetly display the transaction under the neutral name 'Buy and sells', ensuring complete billing privacy.

Who delivers the orders across Ireland?

Depending on the size and quantity of your parcel, our shipments are dispatched swiftly using trusted Irish couriers An Post or DPD for safe and trackable delivery right to your door.

Do you offer free delivery?

Yes, we provide free discreet shipping throughout Ireland on all orders over €200. Standard courier rates apply to smaller orders at checkout.

What is your return policy for intimate products?

Due to health and hygiene standards, items can only be returned if the original product packaging remains completely sealed, unopened, and unused. Faulty items are replaced in accordance with your statutory consumer rights.

How do I request a return or get support?

If you have any questions about an order or need assistance with an unopened item, simply contact our customer care team at info@kinky-vibes.com and we will guide you through the process.

Ready to explore new pleasures with total confidence?

Browse our curated selection of high-quality intimate toys, designed to bring fun, excitement, and intimacy to your relationship in total privacy.